Categories of Data Collected

To provide our services effectively, we collect the following:

Identity and Contact: Name, date of birth, and email address.

Technical and Device: IP address, browser type, and operating system.

Usage and Transactions: Record of games played and financial history.

Communications: Records of your interactions with our support team.

At Cobra Casino, we prioritize the confidentiality of our users. This document explains our practices regarding the processing of personal data for individuals accessing our services within the Canadian jurisdiction.

Legal Foundations for Processing

We process your data based on necessity for contract fulfillment, compliance with legal obligations, our legitimate business interests, or where you have provided explicit consent.

Utilization of Information

Your data is utilized to manage your account, verify your identity for safety, process payments, and improve our platform's security. We may also use it to communicate important service updates or marketing preferences if you have opted in.

Data Retention and Sharing

We retain your personal info only as long as necessary for legal or operational purposes. We share data with trusted third-party processors, such as payment gateways or security auditors, under strict confidentiality agreements. We do not sell user data to third parties.

Security and International Transfers

We employ reasonable physical and electronic safeguards to protect your data. While we strive for maximum security, no digital transmission is 100% immune to risk. Some data may be processed on servers outside of Canada, but we ensure appropriate safeguards are in place to maintain the same level of protection.

Rights of Canadian Users

Under applicable privacy laws, you have the right to access your data, request corrections, or ask for deletion in specific circumstances. You may also object to certain types of processing or request data portability.

Contact for Privacy Requests

For any questions regarding your data, please contact our dedicated privacy officer.

Email: [email protected]